QUESTION-PROBLEM-ISSUE:
"I cannot log into my HostingCheck Online Account Manager Billing and Client Portal. My account login email address is no longer valid. I do not know the account password and I cannot get the password reset at the current email contact address for my client portal account. I need to update my account contact email address".
ANSWER:
We understand your issue. Before we change any account contact information and send you new login information, We need to be able to verify some more information from you for security purposes.
What is the last hosting account renewal payment transaction ID number? When and how did you make payment, etc.?
Once we receive that information, we can update your account contact address and send you the login information. Please go to http://www.hostingcheck.com/support/ and contact support. Make sure you give them your domain name, new contact email address, and the last renewal payment transaction ID number.
You can also refer to http://www.hostingcheck.com/terms-of-service-and-policies/lost-billing-password-login-information-and-policy/
