#1 cPanel, FTP, and website login issues related to username and password

The #1 Most Common Support Request issue are questions related to cPanel, FTP, and website login issues related to username and password.

Here is pretty much EVERYTHING you could possibly need to know (if you don't find it here - OPEN a tech support ticket, so that we can add it!)

  • How to login to your cPanel:
    Go to www.YourSite.com/cpanel (replace YourSite.com with your actual website). OR, from inside your BILLING / SUPPORT Account - Click on the "cPanel Login" link in the MAIN MENU BAR. Click the BLUE "Manage" button.

  • How to VIEW or RESET / CHANGE your cPanel / FTP Password (your FTP and cPanel password are ALWAYS the same): 
    First LOGIN to your BILLING / SUPPORT Account. Then, from inside your BILLING / SUPPORT Account - Click on the "cPanel Login" link in the MAIN MENU BAR. Click the BLUE "Manage" button.

  • What are my FTP login / setup details:
    First LOGIN to your BILLING / SUPPORT Account. Then, from inside your BILLING / SUPPORT Account - Click on the "cPanel Login" link in the MAIN MENU BAR. Click the BLUE "Manage" button.
  • 2 Users Found This Useful
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